Value Of Communication Services

Last week I was working on a Value-System Model of the communications industry for some specific project. I needed some measures of how Service Providers are adding value to their end customers – typical measures that Service Providers report, of ARPU, Churn etc. is useful only to their shareholders.

Here is a partial list of attributes that I had identified in the course of this exercise that go on to define the value expectations (nothing new; except as a list to look at)… Continue reading

Advertisements

The Patient Drug

Yesterday, my curated feeds got me the news from the patent war-front. Ericsson is suing Samsung, Apple is asked to share HTC settlement with Samsung etc.

Amidst all this depressing stuff, I came across a YouTube video that challenged the need for software patents. Here’s the video…

Continue reading

Have Machines Taken Over Our World?

Some time back I was watching a video on TED. The talk was about what is called Algorithmic Trading – basically going on to state that trading happens by computer algorithms that analyse trends and decide on buy / sell decisions. It goes on to illustrate the danger in this machine operated model. The whole thing sounds very plausible.

Here is the video for you to look at…

Continue reading

Digitization of Business

Every business tries to improve its performance and deliver better value to its stakeholders. There is a plethora of technologies that are available today, using which organisations try to stay ahead in the race. But there is always the problem of deciding when a technology is good to invest in and if the investment will yield the desired business results.

Besides, in today’s world, there is a range of applications that have been created and used by Enterprises world-over. So, what is new that upcoming technologies will yield?

Continue reading